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SAS-CAB 

​A Customer Relationship Management (CRM) system with integrated multi-channel customer records management and detailed audit records for all interactions involved in the scope:

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  • Management of Leads and Deals

  • Track Communications

  • Insights and Reports

  • Quotations

  • Contract Publication and E-Signature


  • Auditor Competency and Allocation

  • Auditor Management


  • Report Publication

  • Technical Reviews

  • Publication of Awarded Certificates

  • Privacy and Security

  • Automated Work Flows


  • Ability to Customise

 

The SAS-CAB service is for 3rd Party Auditing clients, and to operate in English. The platform is upon request capable of operating across many geographies, languages (left to right), and 2nd and 1st party auditing.

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Compliance and Standards

The service is designed to adhere to all relevant requirements outlined in ISO 17021 and its associated mandatory documents, including MD5 and TSP74 in compliance with international standards for auditing and certification.

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Custom modules included in this scope are ISO Standards 9001, / 45001 / 14001 / 55001 & 27001 / Country ISO codes / Country ISO Languages / IAF Numbers / EA to 4-digit Nace Code and Division Mapping / Audit Value Optimisation / Auditor Skill Matcher / Auditor Job Matcher / Audit Customer with Customer history / Audit Participants Management / Digital Auditor / UKAS ISO Permission Management. 


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Reporting Features

As a direct output of the digital audit process, the reports will, when used in conjunction with digital audits, provide comprehensive breakdowns of findings, including deeper insights into various dimensions such as risk and maturity across departments, functions, geographies, and roles and responsibilities.

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The findings will incorporate results from the optional digital assessments, document review, and onsite audits. In addition, the process will identify emerging and active risks, with these being highlighted in the reports to ensure a proactive approach to risk management. This allows clients to take timely action to mitigate potential issues, enhancing overall operational effectiveness.

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Auditor Input and Review

Auditors will have the capability to consistently input their observations and recommendations in accordance with the agreed ISO guidelines. Additionally, all documents will undergo a review process before delivery to clients to ensure accuracy and compliance.

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